How do I open an account?
Opening
a LionsBet account has been made easy. All we need you to do is visit our
homepage- www.lionsbet.com to click on the ''Sign Up'' tab. Once this is done,
please follow the basic steps outlined for an account to be created. Betting
would begin to take place as soon as your account has been created and funded.
I have lost my password what do I do?
You
would be able to do so by clicking on the ''Forgot your password'' tab found at
the top of our LionsBet homepage after entering your username. The system
immediately initiates a password recovery process for you.
How do I deposit money into my LionsBet
account? Funding your LionsBet account has been made easy. You
would be able to make use of our Web Pay platform with your Debit/Credit Card,
Quick Teller (Web and ATM), Paystack (Card and bank deposit), USSD code and Pay
Direct means at any of the registered banks nearest to you . These methods of
funding have been carefully thought out for your ease and convenience.
Can I fund my account from my phone
using WebPay or QuickTeller?
Yes,
LionsBet has mobile payments for deposits and withdrawals.
What are the charges associated with
funding my LionsBet account?
The
use of the Web Pay and Pay Direct platforms come at no cost (i.e. Free).
However, you would be charged N100 for making use of either of the Quick Teller
options (Web and ATM). This is a standard service charge from inter-switch.
What features do my LionsBet account
have?
You
Lionsbet account has an easy to use self service menu. It is enabled with a
control panel for deposits, withdrawals, bets and a host of other transactions
to be carried out while logged on. The ''My Account'' platform enables you keep
a tab of your current balance, bet history, deposits, withdrawals and other
activities carried out on your account.
What is First Deposit Bonus?
The
''First Deposit Bonus'' is a service which gives you 100% bonus on an initial
deposit in a LionsBet account up to N100,000. This means that in the instance
where an initial deposit is above N100,000, your Lionsbet bonus account will be
credited with N100,000. For example, where an initial deposit of N110,000 is
made, your main account would reflect a balance of N100,000 and the bonus
account would have N100,000 which is the maximum first deposit bonus amount.
You would be unable to withdraw winnings from the bonus given without wagering
on five(5) events or more on a bet slip with the bonus value given, on
individual odds of atleast 1.5 . You would also need to rollover your bonus value
7 times and once this condition is met, the system would collapse/merge your
bonus account with your main account for winnings to be withdrawn instantly.
Please be informed that the first deposit bonus comes with a life cycle of 30
days from the time it was credited.
In which currencies can I bet?
Currently
you can bet in the following currency: Nigerian Naira. How do I place a bet? To
place a bet you are required to have an active and funded LionsBet account with
a minimum of N50. Then you can login and navigate to the left hand side of the
page. Please select the type of sport, league and category you wish to place a
bet on as you choose a bet type. You betslip would immediately become visible
at the top right hand corner of our Lionsbet page. Enter the amount you wish to
bet with in the ''stake box'' and then click on ''place bet''. You would be
issued a betslip afterwards.
Is there a limit to the number of times
I can place the same bet?
Yes.
You can only place the same bet a maximum of 5 times.
Can I cancel an already placed bet?
You
will be unable to edit or cancel an already placed bet.
What is the maximum stake?
The
maximum stake is N1,000,000 whose possible winnings should in no way exceed Ten
million Naira.
What is the minimum stake?
The
minimum stake is N50.
Can I withdraw my money back without
placing bets?
You
will be unable to withdraw your deposit, only your winnings can be withdrawn.
It will be considered as a fraud to withdraw your deposit or make a payout
request if a bet placed has odds lower than 1.2
How do I withdraw my winnings from my
account?
To
make withdrawals on your Lionsbet account, you would be needing to proceed to
the ''payout'' section while logged on. Select the payment option most suitable
to you, input the required details and then click ''Next''. Your withdrawal
would be processed instantly.
What are the daily minimum/maximum
withdrawal amounts?
The
minimum daily withdrawal is N1,000 while the maximum daily withdrawal is
N500,000. In compliance to EFCC KYC (Know Your Customer) Policy, Lionsbet will
require a valid means of identification to enable us to process a withdrawal
request for such winnings, the acceptable valid means of identification are;
Driver's license, International passport, National identity card, or Voter's
card. In the event that we do not receive the required document, Lionsbet
reserves the right to hold the winning till validation is complete. You would
be able to make a successful payout one time daily.
What is the timeframe for a withdrawal
to be processed?
Our
payouts are instant, less than 10 minutes. However, it may take a maximum of 24
hours for the process to be complete if there are any bank related network
issues or verification of accounts. How do I change my bank account details?
You would be unable to charge your bank account details on your own. Please
contact our customer support for requirements to do so.
How does a customer check his
transactions on his LionsBet account?
You
would need to be logged on and proceed to the ''Account Overview'' tab on the
right-hand corner of the page. You could also make use of the link (https://www.lionsbet.com/transactions).
Do you offer bonuses/promotions?
Yes
please. We have an array of bonuses and promotions. There is a ''Combination
Bonus'' up to N5,000,000. This is calculated on accumulator bets of 3 or more
events with odds from 1.2 and above. We also have a first deposit bonus of 100%
which enables you to receive a maximum of N100,000. Additionally, we have
promotions such as Cashout, Cashback, Weekly Freebet, Frequent Player Points,
Deposit Achievements and Affiliate program. Cashout allows a customer to get a
part of their possible winnings back before the placed-bet is over. The
cashback enables a customer to get a percentage of his/her losses from a betslip;
Minimum of 10 matches on betslip, 1.3 minimum individual games odd, minimum
stake of N100, if the 10% cash back amount is 150,000 Naira, the customer will
be only credited 125,000 Naira. FreeBets is a service that rewards loyal
customers with a certain amount for bet placement after having reached a set
limit of stake amount. FreeBets have an expiry date of 1 week, minimum odds for
single bet 1.3, for accumulator also 1.3 on each game, and a customer is
eligible to earn 50 freebets in a week. The Frequent Player Points enables a
customer to accumulate redeemable points (virtual amount) which can be used to
stake bets. The Frequent Player Points meter will show when you go to account
and click on bonus and scroll down. Once you reach 1,000 points click on payout
and automatically the points will be exchanged to Naira and sent straight to
your winning balance. The Deposit Achievements is a service that rewards loyal
customers by ensuring that they are rewarded for attaining a set deposit
amount, such rewards can be used to place bets. Once you reach 100,000N in the deposit you can request for payout, which is 1% of your deposit. The affiliate
program gives customers the avenue to earn from their referrals which is
subject to Lionsbet income on such customer(s) over a given period of time.
Simply go to account select Affiliate >> Help and go through all the
needed details for registering your acount. The earning is set to 55% of lost
bets. What is a banker bet? Banker bets are placed on favorites, which are
expected to bring certain profit where a selection must win in order to
guarantee a return. What is the meaning of Double? Double bet can be used when
3 or more selections are chosen whereby your chances of winning are more
favorable since your stakes will be calculated individually for each
combination. Example: Match A with odd 1.5, Match B with odd 1.4 and Matchr wa
C with odd 1.6 Choose a stake of N50.00 and the total stake will be N150.00
Three possible ways to win: Match A and B where 1.5 * 1.4 * 50 = N105.00 Or
Match A and C where 1.5 * 1.6 * 50 = N120.00 Or Match B and C where 1.6 * 1.4 *
50 = N112.00. Incase the "Add Accumulator" is checked before placing
the bet a combination with all 3 matches will be added to the three above
mentioned: Matches A, B and C where 1.5 * 1.6 * 1.4 * 50 = N168.00 If all three
predictions were won the total return will be 105 + 120 + 112 + 168 = N505.00
What is the meaning Four-fold,
Five-fold…etc.?
All the fold bet combinations can be used when
5 or more selections are made. This type of bet is used to increase your
chances of winning, keeping in mind that the stake will be multiplied by the
total numbers of combinations chosen. Example: For a four-fold bet on 5 matches
and stake of N50, total stake will be N250 while total stake for a four-fold
bet on 6 matches will be N750. For a five-fold bet on 6 matches and stake of
N50, total stake will be N300 while total stake for a five- fold bet and 7
matches will result in a total stake of N1,050. For more info kindly contact our
support team on support@lionsbet.com
What happens to a postponed event?
The postponed event will be settled as void and your stake returned to you if
placed as a single bet and if it's part of an Accumulator, such game will be
struck out from the betslip, this decision is taken if the event is not
rescheduled and played within 48 hours. For further details, please contact our
support team. Can I place bets on the same events with both my main balance and
my bonus balance? You would be unable to do this on the same event as the
system would decline to issue the bet slip. For example, you would be unable to
select the home team to win from an event between Chelsea and Manchester United
with your main account and select the away team to win with your bonus balance.
Would
an individual be able to create more than one LionsBet account?
It is strongly advised that an individual has
only one LionsBet account. In the event where a duplicate account has been
created mistakenly, please contact our support team for immediate assistance on
how to close the duplicate. Duplication of unreported accounts will result in
accounts closure and funds in such accounts will be forfeited.
Can I use the same ATM card to fund
different accounts?
Yes
you can use a third party's ATM card details to fund any Lionsbet account. What
is a booking point? Booking point is the point allotted to the cards given
during the game of soccer, one (1) Yellow card = 10 booking points, one (1) Red
card = 25 booking points, two (2) yellow cards leading to automatic red card =
35 booking points.
What happens if I open multiple accounts
and I make use of the Bonus?
All
customer offers are limited to one per person, family, household address, email
address, telephone number, same payment account number (e.g. debit or credit
card,etc), and shared computer, e.g. public library or workplace. We reserve
the right to withdraw the availability of any offer or all offers to any
customer or group of customers at any time and at our sole and absolute
discretion. Offers only apply to customers who have made an actual/real money
deposit with Lionsbet
What is the reason for a deposit
transaction that takes up to 30 min to show?
To
complete Interswitch transaction instantly kindly complete checkout on webpay gateway and back to betting system with callback. If you break flow in the
middle then betting system will not get callback and will have to wait 30
minutes according to Interswitch rules to call for status of the transaction.
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